Ergonomics of human-system interaction — Part 920: Guidance on tactile and haptic interactions
Jan van Erp, Ian Andrew, Jim Carter, Keith Nesbitt, David Fourney, Shinichi Fukuzumi, Gunnar Jansson, Helmut Jürgensen, Roland Kadefors, Tadashi Kobayashi, Misa Grace Kwok, Stephen Brewster, Ki-Uk KyungISO/DIS 9241-920,
ISO, 2007.9

Tactile and haptic interaction is becoming increasingly important both in assistive technologies and in special purpose computing environments. While considerable research exists, lack of ergonomic standards in this area may result in systems being developed without sufficient concerns for either ergonomics or interoperability. This can lead to serious ergonomic difficulties for users of multiple, incompatible or conflicting tactile/haptic devices/applications. This standards document provides ergonomic requirements and recommendations for haptic and tactile hardware and software interactions, including guidance related to the design and evaluation of hardware, software, and combinations of hardware and software interactions. The guidelines are not technology dependent and will also apply to future technologies.